Terms of Service

Apex PMS is a subscription software service for managing athlete rosters, wellness monitoring, training load, testing, attendance and injury records. We may add, change or remove features, and will give reasonable notice of material reductions.

• You are responsible for the accuracy of the data you enter and for the conduct of users you invite.
• You must keep credentials secure and tell us promptly of any suspected unauthorised access.
• Only assign the medical role to people entitled to see health data.
• Accounts are for a single organization; sharing logins across clubs is not permitted.

• New organizations receive a 14-day free trial. No card is charged during the trial.
• Plans are Starter (€49/month), Club (€149/month) and Academy (€399/month), excluding VAT where applicable.
• Subscriptions renew automatically each period until cancelled. Payments are processed by Stripe.
• Prices may change with 30 days' notice, effective from your next renewal.
• Late or failed payments may result in suspension after reasonable notice.

You may cancel at any time from the billing page. Cancellation takes effect at the end of the current billing period and you keep access until then. Fees already paid are non-refundable except where required by law. You can export your data at any time before the subscription ends; we delete customer data within 30 days after termination.

• Do not upload data you have no lawful basis to process, including health data on minors without guardian consent.
• Do not attempt to access another organization's data, probe the service for vulnerabilities without permission, or resell access.
• Do not use the service to make automated decisions that materially affect an individual without human review.

Where we process personal data on your behalf we act as processor and you as controller. Our Data Processing Agreement forms part of these terms and lists our sub-processors.

The service does not provide medical advice, diagnosis or treatment. Readiness scores, alerts, load metrics and return-to-play stages are informational aids only. Decisions about an athlete's health, participation or rehabilitation must be made by an appropriately qualified professional. You remain solely responsible for those decisions.

We aim for high availability but do not guarantee uninterrupted service. Planned maintenance is notified in advance where practical. Support is provided by email; higher plans receive priority response.

Nothing limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot lawfully be excluded. Subject to that, we are not liable for indirect or consequential loss, loss of profit, or loss of data, and our total aggregate liability is limited to the fees you paid in the 12 months before the claim arose.

These terms are governed by the laws of Ireland and the courts of Ireland have exclusive jurisdiction. Questions: [privacy@yourdomain.com].